There’s no finish to complaints about goof-ups by the Punjab State Power Corporation Limited (PSPCL).

After complaints of inflated and delayed energy payments by home shoppers, now PSPCL has served zero quantity payments to 460 industrial and business class shoppers in Mohali, Ludhiana and Jalandhar districts.

With the Punjab authorities saying 300 free items per thirty days just for home shoppers, industrial and business shoppers have been left puzzled and have been pressured to make the rounds of PSPCL places of work to get them rectified, lest they obtain penalties for late cost.

PSPCL attributed its blunder to a technical glitch, however had no phrase on why it was not corrected earlier than the payments had been delivered. “The zero amount bills were issued due to some snag, but our staff is already on the job to rectify it. The consumers will soon receive updated bills through e-mail and SMS,” stated Ravinder Singh Saini, chief engineer, data expertise, PSPCL.

Earlier, home shoppers had reported receipt of inflated and incorrect payments, with their complaints on PSPCL’s “consumer-friendly” cellular app evoking no response for weeks.

“I got a bill of 55,000 for June, while the amount would be around 10,000 every month. Surprisingly, it was corrected to 11,500 after I lodged a complaint, but even that took weeks,” stated SP Sharma, a senior advocate and resident of Nayagaon.

A senior PSPCL official, nevertheless, assured that every one complaints had been being addressed by the suitable personnel, and any complaints relating to payments may be submitted with the SDO workplace involved.

There are practically 3.5 lakh energy shoppers in Mohali district alone, of which 3 lakh fall within the home class, and remaining in industrial and business.

Meanwhile, the company is engaged on updating its software program to make sure right payments are issued publish July when home shoppers begin getting the advantage of the free 300 items per thirty days, as introduced by Punjab chief minister Bhagwant Mann.

“We are in the process of updating the software for implementation of the government directions regarding free power to domestic consumers and hopefully, it will be done soon,” stated the official.